At the beginning of 2024, EPCB Boiler successfully reached a cooperation with a well-known dairy product manufacturer in Uzbekistan, providing it with two 6-ton gas steam boilers and a full set of supporting systems. This customer focuses on the research and development and production of various dairy products such as ice cream, milk powder, and butter. With the growth of market demand and the expansion of production scale, the original steam system can no longer meet the production requirements of the new stage. In order to achieve more efficient and stable production operations, the customer decided to introduce a new set of high-efficiency steam boiler systems to improve overall production efficiency.
After several rounds of detailed technical communication and on-site demand confirmation, the customer finally chose EPCB as its boiler supply and technical service partner. In response to the specific needs of customers, EPCB Boiler has tailored a complete set of solutions for gas steam boilers, mainly including:
Efficient and energy-saving boiler body and burner;
Energy saver system, effectively recover waste heat and reduce energy consumption;
Circulating water pump and feed water pump to ensure efficient and smooth water circulation in the system;
A full set of softening water treatment equipment and soft water tank to ensure stable water quality;
Separation cylinder and deaerator to further optimize steam quality;
Intelligent electronic control system to achieve automatic monitoring and operation;
Chimney, installation materials, insulation materials and other supporting facilities to support the overall integration of the system.
This complete set of gas steam boiler system solutions fully considers the continuity of customer production, energy efficiency and convenience of later maintenance, laying a solid foundation for the customer's future stable operation.
At first, EPCB Boiler and customers officially started preliminary communication. Based on a full understanding of the customer's process requirements and on-site conditions, EPCB promptly provided detailed technical solutions and professional quotation suggestions. The communication process was efficient and smooth. In order to deepen the trust and understanding between the two parties, the EPCB team made a special trip to Uzbekistan at the end of March 2024 to have an in-depth face-to-face exchange with the customer. During the period, the team led the customer to visit the EPCB boiler project that was running stably in the local area, and intuitively demonstrated the actual operation effect and application results of the boiler. At the same time, they went to the scheduled installation site with the customer's technical staff to learn in detail about the installation location, water, electricity and gas interfaces, and other specific conditions, and put forward professional preventive suggestions for possible voltage instability, water treatment layout and other problems on site.
Through field visits and full communication, the customer highly recognized EPCB 's professionalism and rich project experience. After the funds were confirmed, the two parties quickly completed the contract signing, and the project entered the implementation stage smoothly.
At the end of 2024, the entire boiler system was produced and sent to the customer's factory on time. At the beginning of 2025, EPCB technical engineers remotely guided and assisted the customer to complete the installation and commissioning of the boiler system. During the installation process, some challenges arose on site, such as the unstable voltage in the factory power supply system and the temporary inability of the softening water treatment equipment to operate due to power outages. In the face of emergencies, the EPCB engineering team responded quickly, guided the customer to take emergency power protection measures and conduct secondary debugging, ensuring the smooth activation of the entire boiler system.
After installation and debugging, the boiler system operated stably and efficiently met the high standards of the customer's dairy factory for continuous high-quality steam supply. The customer highly recognized EPCB 's service and product quality, and especially praised the following highlights:
Perfect solution: high system integration, short installation cycle, high degree of coordination;
Technical professional: rapid response to on-site emergencies, efficient and practical solutions;
Service in place: from early communication to later debugging, always maintain efficient and transparent communication to ensure the smooth progress of the project.
The customer said that EPCB boiler not only provided high-quality products, but also won their trust with professional services. If there are expansion plans or new project needs in the future, they will give priority to continuing to cooperate with EPCB boiler.
This cooperation project is not only an important practice of EPCB boiler in the Uzbekistan market, but also once again confirms EPCB 's professional capabilities and excellent reputation in the field of international boiler system solutions. In the future, EPCB will continue to uphold the concept of "professional, dedicated, and service-oriented", and is committed to providing global customers with efficient, energy-saving, and safe boiler systems, helping customers achieve production upgrades and sustainable development.
